What do we tell the children? ICPCN participates in focus group workshop to develop communication guidelines for children

Participants in the focus group workshop held at the HSRC offices this March 2019 in Durban, South Africa

Many health care providers find the thought of talking to a child about their own or a parent’s life-limiting or life-threatening condition a daunting task.

Despite this, it is generally recognised that knowledge and understanding of their illness or that of a parent is important and leads to improved treatment adherence, mental health and the optimal functioning of the family.

Under the auspices of Oxford University and with the collaboration of the International Children’s Palliative Care Network (ICPCN) and Umduduzi – Hospice Care for Children a group of healthcare providers and relevant stakeholders met last week for a two-day workshop in Durban, South Africa.  The group were asked to give critical input into the development of guidelines for healthcare professionals to communicate with children in low and middle income countries about their own or a parents life-limiting or life-threatening condition.

Workshop participants included doctors, nurses, social workers, a teacher, a lay counselor and a translator. The workshop was led by researchers from Oxford University – Professor Alan Stein, Professor Sue Ziebland, Louise Dalton and Dr Elizabeth Rapa.

Challenges and barriers to communicating with children, particularly in their own work settings, and cultural factors that influence communication in a southern African context were discussed in detail.

Dr Yasmin Goga, a paediatric Clinical Haematologist at Nkosi Albert Luthuli Hospital said, “Being a good communicator in healthcare often feels like you are swimming upstream.”

Prof Alan Stein, Head of Section, Child and Adolescent Psychiatry at Oxford University explaining the reasons for the development of the guidelines, said, “Many clinicians are just not used to communicating meaningfully with children in their professional roles.”

A set of communication principles were reviewed and suggestions and innovations to facilitate implementation of the guidelines, once developed, were discussed at the meeting.

Some of the challenges identified by the group within the South African context included:

  • A perceived lack of time to spend on communicating with children
  • Cultural and religious beliefs that precluded discussions about death
  • Lack of suitable spaces for difficult conversations, e.g. a counselling room
  • Poorly chosen interpreters and translators who were unable or unwilling to convey the correct message to a child
  • Avoidance of difficult topics of conversation by both family members and health care providers
  • Difficulties encountered when talking to adolescents
  • A lack of training in this important skill
  • The stigma that still exists around certain illnesses, such as being HIV positive
  • The importance given to some illnesses over others, e.g. there is more emphasis and more resources given to children with cancer
  • Parents reluctant or unwilling to have distressing information disclosed to their children
  • Assumptions about what a child knows without actually checking with them

Once developed, the guidelines will be made available through multiple channels, including the ICPCN website.

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